Fast Delivery
UK Orders
Estimated delivery: 1–2 working days after dispatch.
Tracked services are used where available.
International Orders
Shipped Airmail, Signed & Tracked where available.
Estimated delivery: 7–21 days, depending on destination and local carriers.
Please note: Delivery timeframes are estimates only. We dispatch promptly, but final delivery speeds are determined by the courier/postal service.
Dispatch Times
Orders are typically dispatched within 1 working day (Mon–Fri, excluding UK bank holidays).
You’ll receive a dispatch confirmation email (and tracking link where available).
Customs, Duties & Import Taxes (International)
Customers are responsible for any customs fees, import duties, local taxes, and for any delays caused by customs inspections.
Dailyrise cannot accept responsibility for customs delays or fees.
Address Accuracy & Missed Deliveries
Please double-check your shipping address at checkout. We can’t refund or replace orders shipped to addresses entered incorrectly.
If a parcel is returned to us due to non-collection or an incorrect address, we can reship (additional postage may apply) or refund minus original postage.
Dailyrise Returns & Refunds Policy
If you’re not happy with your purchase, we’re here to help.
Returns Window
Contact us within 14 days of receiving your order to start a return: contact@dailyrise.co.uk.
Returns must be unused, unopened, and in original packaging with proof of purchase.
Health & Hygiene: For safety reasons, we cannot accept returns of opened supplements or patches unless faulty.
Faulty, Damaged, or Incorrect Items
If your item arrives damaged, faulty, or incorrect, email us within 7 days of delivery with your order number and photos.
Once confirmed, we’ll offer a replacement, credit, or refund and cover any reasonable return postage where applicable.
What Happens After We Receive Your Return
All returns are inspected on receipt.
We’ll email you to confirm approval or rejection.
If approved, we’ll process a refund, credit note, or replacement per your preference.
Processing Time: Please allow up to 14 working days from receipt of your return for processing.
Refunds
Refunds are issued to your original payment method.
Depending on your bank/card provider, it can take several days for the refund to appear.
Haven’t received your refund yet?
Check your bank/card again.
Contact your card issuer (posting times vary).
If you still need help, email us at contact@dailyrise.co.uk.
Return Shipping Costs
If you’re returning due to change of mind, you’re responsible for return postage.
For higher-value items (over £50), we recommend a trackable service and shipping insurance. We can’t guarantee receipt of items returned without tracking.
If the item is faulty/incorrect, we’ll cover reasonable return postage once verified.
Cancellations
You may cancel your order before dispatch for a full refund—email contact@dailyrise.co.uk as soon as possible.
If the order has shipped, please follow the returns process above.
Your Statutory Rights
Nothing in this policy affects your statutory rights under UK law, including rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations. Please note: sealed health products that have been opened/unsealed after delivery may be exempt from change-of-mind returns.
How to Contact Us
Email: contact@dailyrise.co.uk
Returns Address:
Dailyrise (Healthy Oils LTD)
24 Shelley Grove
Bradford, West Yorkshire
BD8 0JZ, United Kingdom
Shipping & Delivery Policy
Applies to purchases made on dailyrise.co.uk.
UK Delivery
- Estimated delivery: 1–2 working days after dispatch.
- Tracked services are used where available.
- Dispatch confirmation email sent (with tracking if applicable).
International Delivery
- Shipped via Airmail, Signed & Tracked where available.
- Estimated delivery: 7–21 working days, depending on destination and local carriers.
Delivery timeframes are estimates. We dispatch promptly; final delivery speeds are set by the courier/postal service.
Customs, Duties & Import Taxes
International customers are responsible for any customs fees, import duties and local taxes, and for any delays caused by customs inspections. Dailyrise cannot accept responsibility for customs delays or fees.
Dispatch Times
- Orders usually dispatched within 1 working day (Mon–Fri, excluding UK bank holidays).
- Orders placed on weekends/public holidays ship the next working day.
Address Accuracy & Missed Deliveries
- Please ensure your shipping address is correct at checkout.
- Parcels returned due to non‑collection or incorrect address can be reshipped (extra postage may apply) or refunded minus original postage.
Shipping FAQs
Can I track my order?
Yes. Tracking links are provided where available once your order is dispatched.
Do you deliver worldwide?
Yes, we ship internationally. Delivery times vary by location and local carriers.
Who delivers my order?
In the UK we use reliable courier and postal services. International orders are handled by your local postal service once in‑country.
Returns & Refunds Policy
Applies to purchases made on dailyrise.co.uk.
Returns Window
- Contact us within 14 days of receiving your order to start a return: contact@dailyrise.co.uk.
- Items must be unused, unopened, and in original packaging.
- Proof of purchase is required.
For health & hygiene reasons, opened supplements or patches cannot be returned unless faulty.
Faulty, Damaged or Incorrect Items
Report issues within 7 days of delivery with your order number and photos. Once confirmed, we’ll offer a replacement, store credit, or refund and cover reasonable return postage where applicable.
After We Receive Your Return
- All returns are inspected on receipt.
- We’ll email to confirm approval or rejection.
- Approved returns are processed as a refund, credit note or replacement.
Processing time: please allow up to 14 working days from receipt of your return.
Refunds
- Refunds are issued to your original payment method.
- Your bank or card provider may take additional days to post the refund.
Need help? If your refund hasn’t arrived after the above, email contact@dailyrise.co.uk.
Return Shipping Costs
- Change of mind: you cover return postage.
- Faulty/incorrect items: we cover reasonable return postage once confirmed.
- For items over £50, we recommend a trackable service and insurance.
Cancellations
You may cancel your order before dispatch for a full refund—email us as soon as possible at contact@dailyrise.co.uk. If the order has shipped, please follow the returns process above.
Your Statutory Rights
Nothing in this policy affects your rights under UK law, including the Consumer Rights Act 2015 and Consumer Contracts Regulations. Please note: sealed health products opened after delivery may be exempt from change‑of‑mind returns.
Returns FAQs
Can I return an opened product?
Only if the item is faulty—due to hygiene and safety standards, we can’t accept opened health products for change‑of‑mind returns.
How long will my refund take?
Up to 14 working days after we receive your return. Your bank/card provider may need additional time to post the refund.
Do I need tracking for my return?
We strongly recommend a trackable service—especially for items over £50—since we can’t guarantee receipt without tracking.